Yes. Every one is handwoven on a loom, thread by thread. None of them are mass-produced. They come from our workshop in Medellín and from weaving families on Colombia's Caribbean coast, where this craft is passed down from generation to generation. The macramé finishes are also hand-tied, one by one.
100% natural cotton. It's a breathable fiber that gets softer with use instead of wearing out, and it holds weight without losing its shape.
It will be the same design, but it may have slight variations in tone or weave. These aren't defects: they're the mark of handwork, and that's why no two hammocks are exactly alike.
Yes. If you'd like a piece in special dimensions, a specific color or your own design, message us on WhatsApp and we'll talk it through. These pieces take up to 30 calendar days to weave (about a month). Please keep in mind that, by law, custom products cannot be exchanged or returned.
You'll need "S" hooks, or expansion anchors if the wall is concrete. For a standard hammock, the ideal distance between walls is about 3 meters, with the hooks at a height of 1.80 m.
Yes. We have hammock stands, for when you have nowhere to hang it, and extenders to adjust the distance between anchor points.
We recommend washing it by hand with mild soap. If you use a washing machine, use the delicate cycle and put the hammock inside a laundry bag or a tied-up pillowcase so the fringes don't get tangled. Do not use a dryer.
There are two stages:
Because every piece is woven to order. We start weaving your hammock once your payment is confirmed, instead of pulling it from a warehouse.
We'll let you know when your hammock is finished and ready to ship. When we send it, we'll share the tracking number so you can follow it on the carrier's website.
For customers in Colombia, national shipping rates are:
Within Colombia, we ship with Interrapidísimo and Servientrega.
Yes, we ship anywhere in the world. Message us on WhatsApp for a shipping quote to your country. International transit usually takes between 5 and 12 business days after dispatch. Import duties or taxes, if any, are paid by the buyer.
See all the details in our Shipping Policy.
For customers in Colombia: send us your payment receipt on WhatsApp at +57 324 615 2126. When you complete your purchase, you'll see a button to do this directly. We start weaving your hammock as soon as we confirm the payment.
Yes, if you let us know within 24 hours of receiving it and the hammock is in perfect condition: unused, unwashed and not installed. Message us with photos of the product. You can exchange it for another one of equal or greater value, and if there's a remaining balance in your favor, we'll give you store credit.
Shipping costs for the exchange are paid by the customer, unless a manufacturing defect is confirmed. Custom hammocks or hammocks in special sizes cannot be exchanged or returned.
Yes. You have a 30 calendar day warranty against manufacturing defects, such as loose weaving or a faulty ring. The warranty doesn't cover misuse, cuts or stains from improper washing.
See all the details in our Refund and Returns Policy.
Our workshop is in Medellín, Antioquia, Colombia.
Colombia
Estados Unidos